Shipping Guide

Last updated: 27 August 2026

This guide explains where we deliver, how costs are shown and what to expect after ordering. The delivery information displayed at checkout for your basket is the final delivery offer for that order.

Delivery area

We currently deliver within the United Kingdom. Delivery availability and any additional charge for islands, Northern Ireland or remote postcodes are confirmed before you place the order. If we cannot serve an address, we will not accept the order or will contact you and refund any payment taken.

Processing and delivery estimates

• Order processing: normally 1–3 business days.
• Standard parcel delivery: normally 3–7 business days after dispatch.
• Large furniture or specialist delivery: normally 5–15 business days after dispatch and may require an appointment.
• Made-to-order or supplier-direct items: the estimate shown on the product page or order confirmation applies.

These are estimates, not guaranteed dates. Unless a different date is agreed with you, goods will be delivered without undue delay and within 30 days.

Delivery charges

Delivery charges are calculated from the items, service and destination and are shown clearly before you place the order. We do not add hidden delivery, handling or logistics charges after checkout. Any free-delivery promotion applies only where the product or offer expressly says so.

Large-item delivery

Furniture may arrive through a specialist carrier. The carrier may contact you to arrange a delivery date or time window. Unless the checkout service expressly includes room-of-choice placement or assembly, delivery is to a safe accessible point at the address.

Preparing for delivery

Check product measurements and ensure doors, corridors, stairs, lifts and access routes are suitable. Provide a correct address and contact details and make sure an adult can receive the delivery where required.

Tracking and delays

When tracking is available, it is sent by email. Tracking may not update until the carrier scans the consignment. If an event outside our reasonable control delays the order, we will provide updated information and explain available options.

Failed delivery and address changes

Contact us as soon as possible if an address is wrong. We cannot guarantee changes after dispatch. A reasonable redelivery or storage charge may apply when delivery fails because access or order details supplied by the customer are incorrect; any charge will be explained before it is incurred.

Missing, damaged or incorrect items

Check the order promptly and retain the packaging. Email sales@houseahomeinteriors.co.uk with the order number and photos where relevant. We will arrange the appropriate remedy and cover reasonable return costs for faulty, damaged, incorrect or misdescribed goods.

Contact

House A Home Interiors, Charlton House, OL2 5LW, Royton, United Kingdom
sales@houseahomeinteriors.co.uk