The useful details, all in one place.

Delivery estimates vary by product and postcode. The available method, cost and estimate are shown on the product page or at checkout before you pay.

Where tracking or an appointment is available, the carrier or our team will send details once the order is ready. Keep the email address and telephone information at checkout accurate.

Services vary by item and postcode. Some deliveries are doorstep-only; any room-of-choice or specialist service included will be stated at checkout or in your delivery confirmation.

Compare the product measurements with doors, hallways, stairs, lifts and the final room. Also consider parking, narrow access and any upper-floor requirements.

Contact us as soon as possible. If the order has not entered dispatch or production, we will explain what can be changed. Statutory cancellation rights for eligible online purchases still apply.

Email sales@houseahomeinteriors.co.uk with your order number and the item you want to return. We will confirm eligibility, the return address or collection method, and any applicable cost.

Tell us promptly and send clear photographs of the item, outer packaging and delivery label. We will review the issue and arrange the appropriate remedy.

Approved refunds are sent to the original payment method. For eligible cancellations, we refund within the legal timeframe after receiving the goods back or evidence of return.

You can pay securely using the payment options displayed at checkout. Available methods can vary and are confirmed before you place the order.

If guest checkout is available, you may place an order without creating an account. An account can make it easier to review orders and manage your details.

Email sales@houseahomeinteriors.co.uk. For order questions, include your full name and order number.